We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
To start a return, contact us at aj@redtopinc.com
Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.
If your return is approved, we will provide instructions on how and where to send your package.
Customers are responsible for return shipping costs unless the return is due to an error on our part (such as receiving the wrong item or a defective product). In those cases, Red Top Sporting Goods will provide a return shipping label.
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at aj@redtopinc.com so we can evaluate the issue and make it right.
Certain items cannot be returned, including:
We also do not accept returns on sale items or gift cards.
If you’re unsure whether your item is eligible, contact us at aj@redtopinc.com
The fastest way to get what you need is to return your item (once approved) and place a new order separately.
Certain rods require additional packaging and handling due to their size and fragility. A $14.99 handling fee may be applied to these items.
Please note:
Once we receive and inspect your return, we will notify you if your refund is approved.
If approved, refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since your refund was approved, contact us at aj@redtopinc.com
Free shipping on orders over $100. A $14.99 handling charge applies to select rods and is shown at checkout.