Shipping & Payment Info

Processing time

Allow 1-2 business days to process your order before shipping.

Shipping time

Our average shipping time is 3-10 business days, depending on your location.

Tracking

Once your order is processed and shipped, we will send you an email with the tracking code. Be sure to check the email you provide us when you place your order.

Handling Charge Terms & Conditions

1. Handling Fee: A non-refundable handling charge of $14.99 will be applied to certain rods as specified at the time of purchase.
   • Note: This charge will appear on the invoice as a shipping charge.
2. Applicability: This charge applies only to designated rod models due to special packaging, handling, and shipping requirements.
3. Non-Refundable: The handling charge is non-refundable under any circumstances, including returns or exchanges, unless the item is deemed defective or incorrect upon arrival.
4. Modifications: We reserve the right to modify or update these terms at any time without prior notice.

By completing your purchase, you acknowledge and agree to these terms regarding the handling charge.

If you need any assistance at all, feel free to contact us at our contact page or email aj@redtopinc.com